Product Update Notification – Leukopaks Shipping at 2-8°C
Dear Valued Customer,
As part of our commitment to quality, we are continuously improving our processes, products, and logistics. To this end, we wanted to notify our Leukopak customers of a change that will contribute to the improved quality of our Whole LP family of products. In support of many of our Clinical Grade LP customers, we performed a multi-lot GMP validation study to compare the 2-8ºC shipping to Controlled Room Temperature (CRT; 15-30ºC) showing that shipping and storage at 2-8ºC is superior to CRT in terms of product stability. Based on these compelling results, we will be implementing shipping at 2-8ºC as the standard shipping condition for all of our Next Day/Overnight Delivery research-grade, fresh, whole apheresis Leukopak products:
- LP, FR, Full Pak|Half Pak|Quarter Pak
- LP, FR, 10B|5B|2.5B Guaranteed cell count whole apheresis products
These products will be shipped at 2-8ºC starting July 20th, 2020 in the same ISTA 7D Summer/Winter Profile validated Aerosafe packaging that you are currently used to receiving. We will continue to provide the option of shipping at 15-30°C upon request.
For our Same Day Delivery Research-Grade, fresh LP, we will continue to ship at CRT to minimize both the time between collection and utilization as well as product exposure to transient warming events (TWEs), ensuring product stability and quality.
Should you have any questions, please do not hesitate to contact us:
Call: (510) 726-2700
We appreciate your business and look forward to serving all of your research needs.